IMRAN TAHIR

Multimedia Content Creator & Operations Support Specialist

Karachi, PK.

About

Dynamic professional blending extensive experience in multimedia production, including professional photography, videography, and live streaming, with a strong background in administrative support, customer service, and marketing. Adept at leveraging creative vision and operational efficiency to enhance brand presence, streamline workflows, and deliver exceptional client experiences across diverse industries.

Work

PIA AIRPORT HOTEL

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Receptionist

Karachi, Sindh, Pakistan

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Summary

Managed front desk operations and guest relations, ensuring exceptional service and efficient administrative support for hotel guests.

Highlights

Provided exceptional customer service, resolving guest inquiries and issues efficiently to enhance guest satisfaction and loyalty.

Managed high-volume front desk operations, demonstrating strong multitasking and time management skills to ensure smooth check-in/check-out processes.

Utilized proficiency in office software to handle administrative tasks, maintain accurate guest records, and support hotel operations effectively.

Applied strong problem-solving abilities to address operational challenges, contributing to a seamless and professional guest experience.

KORANGI FISHERIES HARBOUR AUTHORITY

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LDC

Karachi, Sindh, Pakistan

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Summary

Provided comprehensive administrative and clerical support, managing official documentation and computer-based tasks for the MD Section.

Highlights

Maintained and managed the Ministry Letter Register, ensuring accurate record-keeping and timely processing of official correspondence.

Processed and distributed official office orders, facilitating clear communication and compliance across departments.

Executed diverse computer-based tasks, enhancing data management and operational efficiency within the MD Section.

Supported the Managing Director's section with critical administrative functions, contributing to organizational workflow and productivity.

Samsung Pakistan Pvt (LTD).

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Marketing Executive

Karachi, Sindh, Pakistan

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Summary

Served as a Marketing Executive, driving brand presence and sales initiatives for Samsung products within a dedicated outlet.

Highlights

Implemented targeted marketing strategies to promote Samsung products, contributing to increased brand visibility and customer engagement at the Karachi outlet.

Engaged directly with customers to understand needs and drive product sales, consistently meeting or exceeding sales targets.

Collaborated with the sales team to execute promotional events and product launches, enhancing market penetration and consumer interest.

Utilized product knowledge and persuasive communication to educate customers on Samsung innovations, fostering brand loyalty.

Education

Karachi, Sindh, Pakistan
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Intermediate Master of Arts.

Karachi, Sindh, Pakistan
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Board of Secondery Bachelor of Arts.

Languages

English

Skills

Administrative Support

Office Management, Data Entry, Record Keeping, Office Software Proficiency, Clerical Support, Document Management.

Customer Service & Operations

Guest Relations, Front Desk Operations, Client Communication, Problem Solving, Multitasking, Time Management.

Marketing & Sales Support

Marketing Strategy, Brand Promotion, Sales Support, Customer Engagement, Product Promotion.

Multimedia Production

Photography, Videography, Video Editing, Live Streaming, OBS Software, Content Creation, Event Coverage.

Financial Administration

Account Support, Invoice Processing, Bookkeeping Basics.